Nellco Privacy Policy

Last Updated: 2024-11-01

At NellCo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make a purchase from us

  1. Information We Collect Personal Information:
    When you make a purchase, register on our site, or contact us, we may collect personal information, including but not limited to your name, email address, phone number, shipping address, and payment details.
  2. Usage Data:
    We may collect information on how you interact with our website, including your IP address, browser type, and pages visited. This helps us improve our website and services.
  3. How We Use Your Information
    – To process transactions and fulfill orders.
    – To communicate with you regarding your order, account, or inquiries.
    – To send periodic emails about new products, special offers, or updates to our policies (you can opt-out at any time).
    – To improve our website, services, and customer experience based on user feedback and analytics.
  4. Sharing Your Information
    We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers to facilitate payment processing, order fulfillment, or other services essential to running our business.
    In rare cases, we may disclose your information when required by law or to protect our rights, property, or safety.
  5. Data Security
    We implement a variety of security measures to maintain the safety of your personal information. Access to personal data is restricted to authorized employees and service providers who need it to perform essential tasks.

    While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure.
  6. Your Rights
    You have the right to access, update, or delete your personal information at any time. Please contact us at shop@nellco.co.za if you wish to exercise any of these rights.

    You can opt-out of marketing communications by following the unsubscribe link in any email or by contacting us directly.
  7. Cookies
    Our website uses cookies to enhance user experience, track site usage, and deliver personalized content. You may choose to disable cookies in your browser settings, though this may affect certain functionalities on our site.
  8. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party site you visit.
  9. Children’s Privacy
    Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it promptly.
  10. Policy Changes
    We may update this Privacy Policy occasionally. Changes will be posted on this page, and we encourage you to review it periodically. Continued use of our website or services after any modifications constitutes acceptance of the updated policy.