Last Updated: 2024-11-01
Welcome to NellCo! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. These terms apply to all visitors, users, and customers of our online store.
- Acceptance of Terms
By accessing our website or purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website. - Products and Services
NellCo offers various products for purchase through our online store.
All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.
Descriptions of products and pricing are accurate to the best of our ability, but we do not guarantee that all information is error-free. In the event of an error, we reserve the right to correct it and adjust orders as necessary. - Pricing and Payment
Prices for our products are listed in South African Rand (ZAR) and include VAT, if applicable.
Payments are processed securely by PayFast, a third-party payment provider. We do not store credit card or bank information on our servers. Payment options include credit card, debit card, EFT, and Zapper. For more details, please visit PayFast’s website.
By placing an order, you agree to pay the listed price for the product(s) and any applicable shipping and handling fees. - Shipping and Delivery
Shipping costs and estimated delivery times will be provided during checkout. Please note that delivery times may vary based on your location and external factors beyond our control.
We are not responsible for delays due to couriers, customs, or other factors beyond our control. For more information, please refer to our Shipping Policy. - Refunds and Returns
Our refund and returns policy is outlined on our Refund and Returns Policy page. Please review it carefully before making a purchase.
To initiate a return, please contact our Customer Support team at shop@nellco.co.za within 30 days of your purchase. - Privacy Policy
By using our website, you agree to our Privacy Policy regarding the collection, use, and sharing of your information.
We respect your privacy and do not sell or rent your personal information to third parties. - Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of NellCo or our content suppliers and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without written permission from NellCo. - Limitation of Liability
NellCo is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of data, profits, or other intangible losses.
Our liability is limited to the amount you paid for the product or service in question. - Indemnification
You agree to indemnify and hold harmless NellCo, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website or violation of these Terms and Conditions. - Changes to Terms
NellCo reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes signifies your acceptance of the updated terms. - Governing Law
These Terms and Conditions are governed by the laws of South Africa, and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of South Africa.
Thank you for shopping with NellCo! We value your trust and are committed to providing a safe and enjoyable shopping experience.
